Having heard horror stories from friends and family about their remodeling projects we were pleasantly surprised at the level of service, attention to detail, proactive communication, and quality service provided from MainStreet.

The experience has been great and my designer is wonderful. I would only add on the client end when creating the project, understanding allowances better. For me, I would have asked for a higher allowance for lighting. I didn’t know what I didn’t know. And when working months ago to create the project, I had not yet created a design plan. So, knowing costs ahead of time would be more helpful, so it didn’t feel like I was always over budget. But that is not MSD issue per se, more of a joint issue. It is a wonderful feeling knowing that the people who are working in my house, as we are living here, are terrific and caring. From the MSD team to the contracted workers, everyone has been amazing. They are all friendly, kind, and helpful. My project manager is the best!

Overall we were very satisfied with the finished product. Although the project finished late MainStreet stepped up and took over the stairs once it was clear the stair sub-contractor was not going to do the job. We have already recommended them to others. The finished product met or exceeded all of our expectations. The design turned out better than expected and the quality of workmanship was excellent.

They did an excellent job of design. Some very creative design features. They did a great job.

Our experience with Main Street has been great! The size of our project was considerable- addition with kitchen/family room/ breakfast nook downstairs and Master suite w balcony upstairs plus a remodeling of the old kitchen into pantry, first floor laundry and mudroom. We have two grade school aged kids and had no choice but to live in our house during construction. We were prepared for the rigors of living in dusty, loud and disruptive conditions but the process with Main Street has been very easy and relatively smooth. Although we have our absolute favorites, we feel that everyone who has worked on the project has been courteous and professional. We would use Main Street Design Build again in a heartbeat!!