Home 5 About Us 5 FAQs

Q: How long have you been in business?

A: MainStreet Design Build has been in business since 1991, when co-owners Steven and Christine Ramaekers set their dream in motion of creating a seamless, integrated remodeling approach where homeowners could find everything they needed under one roof. From design to construction, and addressing every question or concern in between, they developed a process that provides clients with the guidance and quality they can rely on, all through a single point of contact.

Learn more about our design build process

Q: What are your normal business hours?

A: Our standard operating hours are Monday through Friday, from 8:00 a.m. to 5:00 p.m. As part of our commitment to our team’s well-being and productivity, we typically avoid scheduling work on weekends to ensure they are rested and ready for the week ahead. However, there may be exceptions based on material pickups, vendor scheduling, and project needs. If you have any specific requirements or preferences, feel free to inform us, and we’ll do our best to accommodate them.

Q: Do you offer a free estimate?

A: Yes, MainStreet Design Build offers a complimentary consultation, the method of which helps us determine if we are the right fit for your project.

In this appointment, we’ll delve into your remodeling needs and budget, establishing your primary goals and openly discussing a realistic budget range.

If you’re interested in moving forward with a more comprehensive, proactive assessment, we have you sign a Design Agreement, which comes with a small investment depending on the scope of work and marks the beginning of our journey together.

Q: What areas do you serve?

A: MainStreet Design Build services Southeast Oakland County. The specific areas we typically serve include Beverly Hills, Birmingham, Bloomfield, Bloomfield Hills, Detroit, Franklin, Huntington Woods, Pleasant Ridge, Rochester, Royal Oak, Troy, and West Bloomfield.

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Q: Do you offer a warranty on your workmanship?

A: Yes, MainStreet offers an Extended Client Care Home Remodeling Warranty, which includes:

  • 2 years on craftsmanship and material defects
  • 5 years on structural defects (subject to terms and conditions outlined in the service agreement)
  • Manufacturer warranties cover all appliances, electrical, fixtures, and related components

Ultimately, MainStreet Design Build stands behind the quality of our work, guaranteed. So, even after the warranty period ends, our dedication to your satisfaction doesn’t waver. Count on us to do the right thing to take care of any issue that arises after your job is completed, six months from now, five years from now, or even in a distant ten years.

Q: What should I expect when construction starts?

A: When construction begins on your remodel managed by MainStreet Design Build, you can expect a smooth and organized process aimed at minimizing disruptions while maximizing efficiency. Here’s what to expect:

  • Clear Communication: Our team will keep you informed at every step of the process, from start to finish. You’ll have a dedicated project manager as your main point of contact, ensuring your questions are answered promptly and your concerns addressed.
  • Respect for Your Home: We understand that your home is your sanctuary. Our crew will treat it with the utmost care and respect, minimizing disruptions and maintaining a clean and orderly work area throughout the construction process.
  • Skilled Craftsmanship: Our experienced craftsmen will bring your vision to life with precision and attention to detail. Whether it’s installing custom cabinetry, laying flooring, or adding finishing touches, you can trust that your project is in capable hands.
  • Timely Progress Updates: We’ll provide regular updates on the progress of your remodel, keeping you informed about milestones reached and any adjustments to the timeline.
  • Quality Assurance: Our commitment to quality extends beyond completion. We’ll conduct thorough inspections to ensure that every aspect of your remodel meets our high standards before considering the project complete.

With MainStreet Design Build managing your remodel, you can rest assured that your project is in expert hands, from conception to completion.

Q: Why “primary” instead of “master”?

A: The words “primary bedroom,” “owner’s suite,” and “master bedroom” all refer to the same domestic space: the largest bedroom in a home, likely with an en-suite bathroom. Of the three, “master bedroom” is the one currently being reexamined, leading many industry professionals to phase it out of their lexicons altogether.

MainStreet Design Build uses “primary” instead of “master” due to the negative connotations associated with the latter term. “Primary bedroom” and “primary bathroom” are used to promote inclusivity and move away from terms tied to historical oppression and dominance. This linguistic update reflects our commitment to fostering a more respectful and inclusive environment.

We Design
For You

At the core of our approach is attentive listening. By gaining a thorough understanding of your functional needs, aspirations, and vision, we collaborate with you to design and build living spaces that inspire.

Let’s Collaborate on Your Next Home Innovation!

Whether you have a clear vision or need help shaping your ideas, schedule a consultation for assistance with planning your remodel.

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