MainStreet Design Build is Recognized Among The Top Customer Service Leaders in the Residential Construction Industry
Birmingham, MI – 3/24/20 – Mainstreet Design Build of Birmingham, Michigan received a 2020 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Based in Southeast Michigan, MainStreet Design Build is a full-service luxury design-build remodeling firm that has devoted its efforts to providing its customers the highest levels of quality and service for nearly three decades. They are known among their customers for their remarkable attention to detail to ensure every aspect of every remodeling project is done right.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 700+ eligible applicants, MainStreet Design Build is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2020 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
MainStreet Design Build achieved a recommendation rate of 90% or above from their customers
surveyed by GuildQuality.
“Of all the awards we’ve received, we are most proud of the GuildQuality award because it is determined by ratings from our clients,” said Christine Ramaekers, Vice President of MainStreet. This award honors our staff, skilled trades, and vendors who are constantly raising the bar to provide consistent levels of service and outstanding quality.“
For more on the 2020 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About MainStreet Design Build
MainStreet Design Build is a full-service, luxury design/build firm catering to homeowners in Oakland County, Michigan who value a trusted partner and proven process in their home remodeling projects. MainStreet means that it gets done RIGHT— budget, lifestyle, quality and comfort in every architectural detail of the home. For over two decades now, MainStreet has been creating award-winning home additions, kitchens and residential bathrooms in the communities of Birmingham, Bloomfield, Royal Oak, Pleasant Ridge, Troy and other select neighborhoods of metro Detroit. From the in-house design team to the breadth of finish carpenters, MainStreet is proud to employ a deep bench of skilled Michigan tradesmen and women. MainStreet Design Build offers homeowners the personal care, accountability, timeless design and exacting attention to every detail that transforms dreams into remodeling ideas that become treasured living spaces. For more information, visit www.mainstreetdesignbuild.com.
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.
I can’t think of a way that they fell short. I was satisfied with the assistance that I received with regards to picking out the various pieces.
MainStreet Design Build
555 South Old Woodward
Birmingham, MI 48009
M thru F, 9AM to 5PM