With a referral list that dates back to our start in business, we are proud to share our client comments and recommendations. It is truly the mark of a job well done when a client has nothing but good things to say upon completion of their project. Please take a moment to read some of the wonderful letters and stories below.
“We’ve used MainStreet twice for renovations to our home. The first time to rework a three-season room into a more usable small family room, adding a mudroom to the back of the house, a new full bath and walk-in closet to create a nice master suite on our second floor. Oh, and they demolished and rebuilt our garage, too! MainStreet came highly recommended and did not disappoint. The guys did most of their outdoor work through one of our most bitter cold winters in memory without (much) complaining to get our job done on time.
One of the last things Dwaine said to us at the end of our first renovation was, “Call us when you’re ready to do your kitchen.” That was not on our minds at the time, but as our family grew we asked MainStreet a few years later if we could indeed rework our kitchen in the same space and yet give us a more workable kitchen. Again, MainStreet pulled through with a great plan.
When you look at our house, inside and out, you cannot tell it has been renovated (twice). It looks like it has always been this way, the way it was meant to be.
The MainStreet group is incredibly easy to work with and very accommodating. When a glitch arises, they quickly figure out a solution and get it done. You certainly get what you pay for.”
Rick and Beth
Royal Oak, MI
“We love our new Kitchen and Mudroom. We appreciate the effort, commitment and quality provided by the entire team at Main Street. Thank you! Kyle and Main Street Team were a pleasure to work with through the build process. The timeline including trades was on target. Co-Construct was an effective way to manage communication and any changes that were delivered throughout the project. The design and deliverables were as expected.”
Chad & Karen K.
Oak Park, MI
“I can’t think of a way that they fell short. I was satisfied with the assistance that I received with regards to picking out the various pieces.”
Jennifer and Michael H.
Oak Park, MI
“They simply put – deliver. Projects are well designed and delivered. Good advice is given and they are very open to new ideas. We have gotten many compliments on our finished projects from friends, and best of all, we are pleased.”
Maury & Jan E.
“In the Design portion we found the 3D drawing tool very productive with Steve when working on the plans for the house. Once the Build stage started the use of Co-Construct was great for keeping track of the updates on the project.
The overall “build” part of the project took about 3 months once it started and was for the most part kept on schedule. It was the planning and designing that took the longest and where expectations were set. For us, this was a valuable part of the overall process. In addition, the MainStreet team use of today’s latest technology made the process a lot easier and more enjoyable.”
Chris D. & Gary L.
Royal Oak, MI
“Overall we were very satisfied with the finished product. Although the project finished late MainStreet stepped up and took over the stairs once it was clear the stair sub-contractor was not going to do the job. We have already recommended them to others.
The finished product met or exceeded all of our expectations. The design turned out better than expected and the quality of workmanship was excellent.”
John & Kristen G.
Rochester Hills, MI
“Our experience with Main Street has been great! The size of our project was considerable- addition with kitchen/family room/ breakfast nook downstairs and Master suite w balcony upstairs plus a remodeling of the old kitchen into pantry, first floor laundry and mudroom. We have two grade school aged kids and had no choice but to live in our house during construction. We were prepared for the rigors of living in dusty, loud and disruptive conditions but the process with Main Street has been very easy and relatively smooth. Although we have our absolute favorites, we feel that everyone who has worked on the project has been courteous and professional. We would use Main Street Design Build again in a heartbeat!”
Mark & MaryBeth S.
Pleasant Ridge, MI
“Professionalism; organization of the project; everyone was friendly, knowledgeable and easy to work with; kept me up to date on the project, quick resolution of item(s) delivered damaged or flawed; quality of work! I would highly recommend MainStreet Design Build!”
MBill & Pam P.
“The design team was very helpful. The bathroom turned out beautiful in the end. Very courteous and professional staff. Very detail oriented. They have a team that has many excellent design ideas. The workmanship also was excellent.”
John & Carolyn S.
“We were not sure how to enlarge our kitchen without adversely affecting the exterior appearance of the house. Steve came up with design which was architecturally appealing and that gave us the kitchen we really wanted. We were very pleased.
MainStreet was honest and upfront about the cost of the project. There were no surprises – they did not low ball up front to add on at the end. The quality and professionalism of the entire team was outstanding. You truly get what you pay for with MainStreet.
We couldn’t be happier with our new space and would both recommend and use MainStreet again for any future needs.”
Michael and Kim
“Thank you to the entire team for making our home “fit” us! From the first consultation, Steve understood that this wasn’t about trying to make a small house huge, or into something that it wasn’t meant to be. We just simply needed it to fit our lives better, and that is what you gave us. I can’t seem to convince the kids that they really don’t need to use my bathroom, but hey, at least I have my own sink.
Everyone keeps asking how the addition is coming, and when we tell them it was done in June, the response is always “Wow, that was fast!” Keeping on schedule made a huge difference for us being able to live here through the whole thing, and we appreciate you managing the schedule so diligently.
At a time when there are many places out there that can’t be counted on, we are glad we found one that could.”
The Johnson Family
Royal Oak, MI
“The first thing we noticed about MainStreet was their attention to detail. Their priority was to ensure that our home addition would blend with our existing home. We felt that their staff was outstanding. I have never seen any employee go above and beyond like Dwain, their Field Manager. He took things home to customize in his own workshop and quickly provided us additional choices and solutions when we had questions. Their tradesmen were definitely experts in their field – especially the mason who blended in the new brick so well, that people are surprised to hear that our addition isn’t part of the original structure. Our opinion is they are extremely knowledgeable about every aspect of the design and construction process.”
John and Terri
Royal Oak, MI
“We have used MainStreet Design Build on three projects. With our children grown and on their own, we downsized to a smaller home in Grosse Pointe Farms. Although smaller, we still wanted beauty and functionality in our new place. Steve created an incredible new basement that rivals the upper level. We have a wonderful place for entertaining as well as space to play when our children and grandchildren visit. Our second project was to create a pottery room addition on the side of our home. With wonderful light from the windows and skylights it an inspiring place to work. Most recently we decided that although beautiful inside, the curb appeal of our 1950’s ranch style home was quite lacking. MainStreet again stepped up to create a stately and dramatic front makeover. We are very please with the work they have done and appreciate the creative and distinctive details that have made our new home into the home of our dreams.”
Jim and Marsha
Grosse Pointe Farms, MI
“It is always amazing to us to talk to people about a renovation project. When asked how it went, they usually shake their head and say something like the following:
- “Don’t even ask”
- “I will never use that builder again”
- “I am SO READY to get this over with”
- “We are so delayed, I can hardly wait to have my life back”
By this time, David and I are usually smiling, since we had NONE of those feelings during our major home remodeling project with MainStreet Design Build. Christine, Steve and the ENTIRE MainStreet team were top notch. We had a very smooth construction project with incredible amounts of communication between us. They hit the target date (just about right on) and that was key after we had been living in a small rental house for 6 months.
We love our “new house” and feel very strongly that Steve and Christine were able to mesh the following:
- What we wanted as an end result
- What we were willing to spend
- What our lifestyle needed
We entered into the project challenging Steve & Christine to make us their “next great reference”. They did! We are ready to begin the preliminary planning stages for a basement renovation, and frankly will go nowhere else to get it done other then MainStreet.
Thanks MainStreet for such a smooth project. You all were great to work with!”
David and Melinda
“We recommend MainStreet without reservations. Their work is first rate and the people even better. To emphasize this we hired them on two separate occasions and were beyond pleased each time. Do yourself a favor and relieve remodeling grief. By using MainStreet you’ll get the best quality, cooperation and workmanship.”
Jim and Gloria
Orchard Lake, MI
“We love where we live – but to stay here, we needed to add more space for our growing family. After using another company for a small addition, we turned to an architect to design an expanded kitchen and master suite addition. As this was a large job, we wanted to ensure it was done right. We met with MainStreet about completing the construction of what our architect had designed. Right away, we were impressed with Steve’s design suggestions for better use of space and enhancements to our plans. His instant confidence and experience in integrating an addition to an existing home let us know we had made the right choice. Their budget was on target (no surprises) which was of great comfort to us. Making the selections prior to the project start and their tight schedule kept everything running smoothly. The staff was hard working and responsive which helped to keep us calm throughout the process. They really do focus on quality and integrity in every aspect of their work.”
Residents of Huntington Woods, MI
“From the first encounter to the last element of our kitchen, our experience with MainStreet was professional, creative, and fun. We worked as a team throughout the entire remake of our kitchen, down to the most minuscule detail. They were remarkably patient when we changed ideas on them (and we did, often!), and their coordination of the whole project ensured a swift and pleasing conclusion. Suffice it to say that five years later, we still love what has been done . whether we are cooking, or just sipping coffee at the table, we enjoy our surroundings. Anyone who comes to our house raves about our kitchen, and so do we!”
Howard and Jane
West Bloomfield, MI
“MainStreet’s quality of work was excellent and its employees were very knowledgeable, courteous, and professional.”
Pleasant Ridge, MI
“We were very satisfied with the work of MainStreet Design Build. They had people here every day working. They were efficient, thorough and didn’t make mistakes.”
John and Donna
Bloomfield Hills, MI
“This was our second experience with MainStreet (we had an addition built previously), as and you can imagine, there was only a second experience because the first was so positive. We had our main bathroom completely gutted and remodeled (our house was built in 1927); there were a few surprises for the workers (there is no framing on the outer walls, only a double layer of brick!). MainStreet does an outstanding job, and, critically, maintains a schedule—none of these horror stories one hears about where the job is half done and months go by before work is picked up again! Plus MainStreet helps you figure out what precisely it is that you want, and then realizes that goal. We are, once again, most pleased with the result (and how they got the claw foot tub up the stairs we’ll never know!).”
Tim and Faith
Royal Oak, MI
We thoroughly enjoyed our experience with MainStreet Design Build. Their crew was professional and responsive. Their extensive preparation helped to minimize any “surprises” once the job began. We were especially impressed by their creative suggestions and solutions when we asked for changes. As an example, we asked to add a skylight to a room in the middle of the job. MainStreet provided us with 3D drawings and pricing options within two days and we were able to incorporate the change without any delay. We intend to use them again next year for our next home project.
Gar and Scottie
Grosse Pointe Farms, MI
“Thank you for making the kitchen shine in our 1922 arts and crafts style home! The creative design and fine details really made the difference. Steve, incorporating the space from the odd shaped closet behind the kitchen was a great idea to give us the room needed for the eat-in bar area. And the use of extensive woodwork gave us a true gem ready to rival those seen in any “Old House” magazine. Christine, you have a wonderful eye for the right materials, colors, textures and the ability to pull it all together. People are amazed when they walk in the door and the kitchen now complements the rest of our home. As it was when you updated the kitchen in our first house, the staff was always aware of what needed to be done (Dwain and Mark feel like brothers) and kept the project rolling along. We couldn’t imagine working with anyone else!”
Greg and Mary
Royal Oak, MI
“Just a note to commend you on a job well done. We were please with the work done and thrilled with the results. We now have our dream kitchen! Your crew was great to work with. They were professional, trustworthy and hard working. It was evident that they take pride in their work. We appreciate your sticking with the job and keeping right on schedule and following up on our calls.”
Ken and Ann
“When we first started talking about our home remodeling project a year-and-a-half ago, Cindy and I really had no idea what we were getting into. We heard your comments about people really making the difference but we clearly did not appreciate them. Today, I think we understand exactly what you meant and why you emphasized that point. Your people are flat out great. The quality of your work is obvious. What people can’t possibly know until they experience it is what a difference your people really do make. We had two horrible experiences prior to the project you did (second floor addition), and the difference was literally as stark as night and day. Your people almost became a part of our family. I only saw them briefly in the morning but Cindy had to live with them for six months and she actually felt a void when they were finished and moved on to another project. I sincerely appreciate everything MainStreet has done. You can be very proud. I wish you all much success in your future endeavors.”
David and Cindy
“Our experience was very positive, we found MainStreet to be very professional, and considerate of our ideas. The job finished very close to the time estimated, which can be rare in that business. There was always a contact when we needed something, and they were very responsive to questions and concerns. We know other people who used other companies for similar jobs, and they were often dissatisfied with timing and responsiveness, and we had none of those concerns. Most importantly, the quality of the work was very high. We would recommend MainStreet to anyone.”
Brian and Kelle
Royal Oak, MI
“We love our kitchen, and Mainstreet made that happen! Our original kitchen was too small and designed inefficiently. We had a few general ideas of what we wanted, but with the help of Steve, Christine and their talented staff, we were able to add a lot more creativity and attractiveness to the design. We were very impressed with the in-house big screen presentation which allowed us to see the finished product before it even started! We appreciated all the patience and expertise involved as well as quite a few last minute changes. Everyone who comes into our kitchen tells us that it’s one of the most beautiful kitchens they’ve ever seen.”
Holly & Terry
Grosse Pointe Shores, MI
“Thank you once again for all your hard work in creating my beautiful kitchen. I was completely impressed with your entire crew – their skills, craftsmanship & attention to detail made the whole process a pleasure. I am truly grateful to all of you!”
Royal Oak, MI
*** Please contact our office for a complete list of references ***